General terms and conditions

Villa Gerani
Maria Monika & Guntram Voitel
Wartburgstraße 10
08525 Plauen
Germany

Phone Germany: +49 172 3526191
Phone Italy: +39 334 3810020
E-Mail: contact@villa-gerani.com

1. Scope of application

1.1 The General Terms and Conditions apply to contracts for the rental of vacation accommodation for lodging purposes as well as all other services and deliveries provided by the Landlord for the Tenant.

1.2 The subletting or re-letting of the vacation accommodation provided and its use for purposes other than residential purposes require the prior written consent of the Landlord.

2. Booking/booking confirmation

Bookings for vacation accommodation are made via the booking program on the website. The reservation for the vacation accommodation is legally binding upon completion of the booking process and receipt of the booking confirmation, or after payment has been made. By making a booking, the tenant agrees to the general terms and conditions and the house rules of the landlord.

3. Terms of payment

The deposit of 50% of the total amount is to be transferred to the landlord's account within 14 days of receipt of the invoice. The balance is to be paid no later than 14 days before arrival. For bookings made at short notice, the total price is to be transferred immediately after receipt of invoice/confirmation of booking.

In the event of late payment, the guest will first receive a payment reminder. A reminder fee of EUR 15.00 will be charged for each subsequent reminder after default of payment. Transaction fees (e.g. bank transfer from abroad) are to be borne by the tenant. Only payments by bank transfer are accepted. Cash payments are possible on site by prior arrangement. Payment by EC or credit cards or checks are not accepted.

4. Arrival/Departure

The vacation accommodation is available from 3 p.m. on the day of arrival or by arrangement. The keys are handed over by a contact person on site. On the day of departure, the vacation accommodation must be vacated by 11.00 a.m. or by arrangement. The landlord reserves the right to charge for any departure that is more than 60 minutes late.

In accordance with the mandatory registration with the police authorities of the respective municipality, the tenant and all other guests agree to the taking of a photo or a copy of their ID or passport by an authorized person of the landlord upon arrival without any restrictions.

5. Occupancy

5.1 Use of the vacation accommodation is reserved for the guests notified to the landlord at the time of booking. Should the property be used by more persons than agreed, a separate fee shall be payable for them in accordance with the price list. Subletting and transfer of the apartment to third parties is not permitted. The rental agreement may not be passed on to third parties.

5.2 In the event of breaches of the GTCs or the house rules, the Landlord is entitled to terminate the tenancy immediately and without notice. There is no legal entitlement to repayment of the rent or compensation.

6. Factual condition

The vacation accommodation will be handed over by the landlord in a clean condition. Should any faults exist or occur during the rental period, the landlord must be informed immediately. The tenant is liable for any damage caused by him/her to the rented property and the inventory. If the key to the property is lost, the landlord reserves the right to replace the locking system and to charge the tenant for the costs incurred.

The inventory must be treated appropriately and is only intended to remain in the vacation accommodation. Moving furnishings, in particular beds, is prohibited. The contract may be terminated by the landlord without notice if the vacation accommodation is used in breach of the contract, such as subletting, overcrowding, disturbance of the peace of the house or non-payment of the full rental price. In this case, any payments already made by the tenant remain with the landlord.

Should the tenant wish to make a claim on his liability insurance for any settlement of damages, the landlord must be informed of this, stating the name and address as well as the insurance number of the insurance company.

7. Pets

The accommodation of pets of any kind is only possible by prior arrangement. In the event of non-compliance, the landlord reserves the right to terminate the rental agreement without notice and to have a professional cleaning carried out at the tenant's expense.

8. Cancellation

In the event of withdrawal from the rental contract, the tenant is obliged to pay part of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation depends on the time up to the day of arrival and is calculated as follows:

• 7–28 days before the day of arrival 50% of the agreed rental price
• 0–6 days before the day of arrival or in case of no-show 90 % of the agreed rental price
  
  

9. Withdrawal by the landlord

The lessor reserves the right to withdraw from the rental agreement in cases of force majeure or other unforeseeable circumstances that make it impossible to fulfill the rental agreement. In this case, liability is limited to reimbursement of the rental price. In the event of justified withdrawal, the tenant shall not be entitled to compensation. Liability for travel and hotel costs is excluded.

10. Liability of the landlord

The landlord is liable for the proper provision of the rental property within the scope of the duty of care of a prudent businessman. Liability for any breakdowns or faults in the water or electricity supply as well as events and consequences due to force majeure are hereby excluded. The landlord is only liable for items brought in by the guest within the scope of the statutory provisions.

11. Use of WiFi

11.1 The Landlord shall provide Internet access via Wi-Fi in the vacation accommodation. The Tenant shall receive access information from the Landlord upon arrival. The landlord shall allow the tenant to share use of the Wi-Fi access for the duration of the tenant's stay in the rented property.

11.2 Should the Landlord become aware of the Tenant's unlawful use of the Wi-Fi access (file sharing, etc.), he shall immediately exclude the Tenant's shared use and inform the authorities of the misuse.

11.3 The landlord is not liable to the tenant for disruptions to the Wi-Fi access. The landlord is entitled to restrict the scope of use of the tenant's Wi-Fi access at any time.

11.4 The landlord accepts no liability for any damage (malware or similar) caused by the use of the Wi-Fi access. The tenant is responsible for the security of their own data.

11.5 If the Tenant makes use of chargeable services or similar via the Wi-Fi, the Tenant shall bear the costs incurred in full.

12. Use of the pool

Use of the pool and pool area will be at your own risk. There is no lifeguard on site. The tenant undertakes to take every precaution to ensure the safe use of the pool and pool area for themselves, their family and other guests, especially children. Children may only be in the pool area under the supervision of an adult.

The landlord excludes any liability in this respect. The tenant undertakes to assume overall responsibility for him/herself, his/her family and guests, otherwise he/she is prohibited from using the pool and pool area.

13. Written form

Agreements deviating from the GTC must be made in writing. Verbal agreements have not been made.

14. Severability clause

Should one or more provisions of these GTC become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.